Jayabaji Privacy Policy —
Your Data, Our Responsibility

1 Scope & Applicability

Jayabaji is a trusted online betting and gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy ("Policy") applies to the Jayabaji website, mobile app, and all digital services.

This Policy clearly sets out what types of information we collect, why we collect it, how we use it, how long we retain it, and when and with whom we may share it. Our goal is for you to use our platform fully informed.

Jayabaji may update this Privacy Policy at any time. For important changes, we will notify you by email or app notification.

2 What Information We Collect

Jayabaji collects various types of information from different sources. A detailed breakdown is provided below:

Data Type	Example	Reason for Collection
Identity Information	Name, date of birth, national ID	KYC Verification & Age Confirmation
Contact Information	Email, phone number	Account Communication & Security
Financial Information	BKash/Nagad number, transaction history	Payment Processing & Fraud Prevention
Technical Information	IP address, device information, browser	Security & Platform Improvement
Usage Data	Game history, betting patterns	Responsible Gaming & Service Improvement
Cookies & Tracking	Session Cookies, Preference Data	Delivering Personalized Experiences

3 Data Collection Methods

Jayabaji collects your information in the following ways:

• Direct Provision: Information you voluntarily provide during registration, KYC verification, or when contacting support.
• Automatic Collection: When you use our website or app, technical information is collected automatically.
• Via Cookies: Our website uses cookies to store your preferences and session information.
• From Third Parties: Limited information may be received from payment providers or identity verification agencies.

4 Purpose of Data Use

We use the information we collect for the following purposes:

• Account management: To create, verify, and maintain your account.
• Service Delivery: To ensure smooth operation of betting, gaming, deposit, and withdrawal services.
• Security Assurance: To prevent fraud, money laundering, and illegal activity.
• Legal liability: To meet regulatory authority requirements.
• Customer Service: To address your questions and resolve issues.
• Service Improvement: To analyze and improve the overall platform experience.
• Responsible Gaming: To detect unusual betting patterns and intervene when necessary.

5 Data Sharing Policy

Jayabaji may share limited information with specific parties under certain circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with payment partners, including bKash, Nagad, and Rocket.
• KYC verification providers: Data may be shared with authorized agencies for identity verification purposes.
• Legal authorities: Data may be disclosed to government authorities under a court order or legal obligation.
• Security Investigation: Limited data may be shared in cases involving investigation of fraud or criminal activity.

Outside of the cases above, we do not share your data with anyone. All third-party partners are required to meet our privacy standards.

6 Cookies & Tracking Technologies

Jayabaji uses cookies to enhance your experience. We use three types of cookies:

• Essential cookies: These are essential for the platform to function and cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings. You can disable these, though some features may become limited.
• Analytics Cookies: Used to analyze platform usage. These can be disabled through your browser settings.

You can delete or block cookies at any time through your browser settings.

7 Data Retention Period

Jayabaji does not retain your data longer than necessary. Typically:

• Account information: Retained for up to 5 years after account closure for legal compliance purposes.
• Financial transactions: Retained for up to 7 years in compliance with anti-money laundering laws.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: Retained for up to 3 years for dispute resolution purposes.

Once the designated retention period ends, we securely and permanently delete your data.

8 Your Rights

As a Jayabaji platform user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that your data not be used for specific purposes.
• Right to Portability: You may request a copy of your data in a commonly used format.
• Right to object: You may object to certain types of data processing.

To exercise any of these rights, contact our support team. We will process your request within 72 hours.

9 Protection of Minors' Data

Jayabaji is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If we are made aware that a minor's data has been collected inadvertently, we will delete it immediately and close the associated account.

If parents suspect their child is using our platform, please contact our support team immediately.

10 International Data Transfers

Jayabaji's servers and partners may be located in various countries. For any data transfers, we ensure adequate data protection standards are in place at the destination. We apply industry-standard agreements and safeguards to all international data transfers.

11 Security Measures

We take both technical and organizational measures to protect your data:

• 256-bit SSL/TLS encryption on all data transmissions
• Encrypted storage in database
• Two-Factor Authentication
• Regular security audits and penetration testing
• 24/7 System Monitoring
• Regular staff training on data protection

In the event of a security breach, we will promptly notify affected users and take all necessary steps to address the issue.

12 Policy Updates & Contact

Jayabaji updates this Privacy Policy from time to time. For significant changes, we will update the "Last Updated" date at the top of the page and notify registered users by email.

For any questions about our Privacy Policy or to submit a request regarding your data, please contact our support team. Our data protection team's email: [email protected]